The user has done a contact attempt and planned a next step within the same day.
Bloobirds considers this to be the same task rescheduled. This is why it is not logged as a new task.
What should I do?
If you want a new next step to show on the task bar, it needs to be scheduled for the following day or at later point in time.
Pay attention to
On the task menu, you will be able to see overdue activities and the ones scheduled for the next three days.