The call has taken place but is not shown on the company cadence dashboard.
There are two reasons why this can happen:
1. When the call took place, the call result was not saved on the dialer field Call result.
What should I do?
Complete the Call result field so that it will be registered on the dashboard.
To do this, hover your mouse over the call tile you want to complete and a pencil will appear, click on it.
Fill in the Activity details fields and click on SAVE.
The call will now appear on the company's cadence dashboard.